Terms of Use

By accessing or using the Duka Decor website, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

Duka Decor strives to display our products and pricing accurately. However:

• Product descriptions: We make every effort to ensure product descriptions, images, and specifications are accurate. However, colors and textures may vary slightly from what you see on your screen due to monitor settings.
• Pricing: All prices are listed in Ghanaian Cedis (GHS) and Nigerian Naira (NGN) where applicable. We reserve the right to modify prices at any time without prior notice.
• Availability: Products are subject to availability. If a product becomes unavailable after you place an order, we will contact you to offer a refund or alternative.

Payment Terms

We accept various payment methods as indicated at checkout. Full payment is required before order processing begins. For large commercial orders, alternative payment arrangements may be discussed.

When you place an order through our website, you are making an offer to purchase products. We reserve the right to accept or decline your order for any reason, including:

• Product unavailability
• Errors in product or pricing information
• Suspected fraud or unauthorized transaction

Order confirmation emails are acknowledgments of receipt, not acceptance of your order. A contract is formed only when we dispatch the products and send a shipping confirmation.

Delivery Areas

We currently ship to addresses in Ghana and Nigeria. For deliveries outside these areas, please contact us directly to discuss arrangements.

Delivery Timeframes

• Accra: 1-3 business days
• Other Ghana regions: 3-7 business days
• Nigeria: 5-10 business days (depending on location)

Delivery Charges

Shipping costs are calculated based on order value, weight, and destination. You will see the delivery charge at checkout before completing your purchase.

Risk of Loss

All products purchased from Duka Decor are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.

We want you to be completely satisfied with your purchase. If you're not happy, here's our policy:

Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days to your original payment method.

All content on this website, including but not limited to:

• Text, graphics, logos, and images
• Product descriptions and specifications
• Website design and layout
• Software and code

is the property of Duka Decor or its content suppliers and is protected by Ghanaian and international copyright laws. You may not reproduce, distribute, modify, or commercially exploit any content without our express written consent.

Trademarks

The Duka Decor name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Duka Decor. You must not use such marks without our prior written permission.

When using our website, you agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Use our site for fraudulent purposes
• Interfere with the proper functioning of the website
• Attempt to gain unauthorized access to our systems
• Post false, misleading, or defamatory content

We reserve the right to terminate access to our website for users who violate these conduct rules.

To the fullest extent permitted by law, Duka Decor shall not be liable for any:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages arising from use or inability to use our products

Our total liability for any claim arising from your purchase shall not exceed the amount paid for the product in question.

You agree to indemnify, defend, and hold harmless Duka Decor, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with:

• Your use of our website or products
• Your violation of these Terms of Use
• Your violation of any third-party rights

These Terms of Use shall be governed by and construed in accordance with the laws of the Republic of Ghana, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Accra, Ghana.

For customers in Nigeria, we will make reasonable efforts to resolve disputes locally, but legal proceedings shall be governed by Ghanaian law.

Duka Decor reserves the right to revise these Terms of Use at any time without notice. By continuing to use this website after changes are posted, you agree to be bound by the revised terms. We encourage you to review this page periodically for updates.

If you have any questions about these Terms of Use, please contact us: